Privacy Policy

Our Privacy Policy was developed to respect the privacy of all website visitors and to inform you what information Norwich University collects through its websites, web applications, and telecommunications, how we use that information, and how we protect your information.

What information we collect

We collect information in order to help us serve your needs better and to inform you of our programs. We collect personal information that you choose to give to us, as well as other information that is automatically collected when you visit our websites and web applications and/or opt in to receive telecommunications (i.e. SMS messages).

Information you choose to give to use includes, but is not limited to, the following:

  • contact and identification information, such as your name, address, telephone number and e-mail address;
  • information concerning your education history, including degrees granted and universities attended and employment history;
  • application information relating to Norwich University’s programs, including credit information for payment of application or deposit fees; and
  • business relationship information including information related to your preferences, feed-back and information requested by or provided to you.

We collect this information when you send it to us by various means, including but not limited to, submitting application information for our programs, requesting to be contacted by us, or responding to email requests.

We also have your information that is automatically collected when you visit our websites through web visit logs and cookies.

Web Visit Logs
We collect and store information from online visitors to help manage our sites and improve our services. This information includes the pages visited on the site, the date and time of the visit, the internet address of the referring site, the domain name and IP address from which the access occurred, the device used, the version of browser used, the capabilities of the browser, general demographics and interest categories of users, and search terms used on our search engines.

Cookies are pieces of information stored by your web browser on behalf of a website and returned to the website on request. Our websites may use cookies for two purposes: to carry data about your current session at the site from one web page to the next, and to identify you to the site between visits. If you prefer not to receive cookies, you may turn them off in your browser, or may set your browser to ask you before accepting a new cookie. However, some pages may not function properly if the cookies are turned off.

How do we use your information?

In general, your information is used by Norwich to contact you regarding our programs and services we offer, as well as to improve our services.

We may also share your information with our contracted service partners to communicate with you regarding the programs we both offer and to help us evaluate and review applications for entry into our programs.

How do we protect your information?

We protect your information by using encryption/security software to safeguard the confidentiality of personal information we collect. This software provides a limited degree of protection against unauthorized access or disclosure, as well as accidental loss or destruction.

We protect our records in accordance with applicable Vermont and U.S. federal laws.

We do not sell or rent any of your personal information to any third party. However, we may need to disclose your personal information when required by law.

Furthermore, if you enroll in an online program, to the extent the personal information you provide to us is considered an educational record under the federal Family Educational Rights and Privacy Act (FERPA), it is considered confidential and is protected from disclosure under the provisions of FERPA.

At any time, you may request to discontinue receiving email or text message communications from us about our programs by clicking on the opt-out "unsubscribe" link in the email to unsubscribe from further email communication, and/or by replying 'Stop' to the text messages. Assistance through text messaging may be available by replying ‘Help’. When opted in for text messaging please note that message frequency may vary, data rates may apply, and Carriers are not liable for undelivered messages. Mobile opt-in Information will not be shared with or sold to any third parties or partners.