What information we collect
We collect information in order to help us serve your needs better and to inform you of our programs. We collect personal information that you choose to give to us, as well as other information that is automatically collected when you visit our websites and web applications and/or opt in to receive telecommunications (i.e. SMS messages).
Information you choose to give to use includes, but is not limited to, the following:
- contact and identification information, such as your name, address, telephone number and e-mail address;
- information concerning your education history, including degrees granted and universities attended and employment history;
- application information relating to Norwich University’s programs, including credit information for payment of application or deposit fees; and
- business relationship information including information related to your preferences, feed-back and information requested by or provided to you.
We collect this information when you send it to us by various means, including but not limited to, submitting application information for our programs, requesting to be contacted by us, or responding to email requests.
We also have your information that is automatically collected when you visit our websites through web visit logs and cookies.
Web Visit Logs
We collect and store information from online visitors to help manage our sites and improve our services. This information includes the pages visited on the site, the date and time of the visit, the internet address of the referring site, the domain name and IP address from which the access occurred, the device used, the version of browser used, the capabilities of the browser, general demographics and interest categories of users, and search terms used on our search engines.
How do we use your information?
In general, your information is used by Norwich to contact you regarding our programs and services we offer, as well as to improve our services.
We will also share your information with our partners to communicate with you regarding the programs we both offer and to help us evaluate and review applications for entry into our programs.
How do we protect your information?
We protect your information by using encryption/security software to safeguard the confidentiality of personal information we collect. This software provides a limited degree of protection against unauthorized access or disclosure, as well as accidental loss, alteration or destruction.
We protect our records in accordance with applicable Vermont and U.S. federal laws.
We do not sell or rent any of your personal information to any third party. However, we may need to disclose your personal information when required by law.
Furthermore, if you enroll in an online program, to the extent the personal information you provide to us is considered an educational record under the federal Family Educational Rights and Privacy Act (FERPA), it is considered confidential and is protected from disclosure under the provisions of FERPA.
At any time, you may request to discontinue receiving email or text message communications from us about our programs by clicking on the opt-out "unsubscribe" link in the email to unsubscribe from further email communication, and/or by replying 'Stop' to the text messages.